customer relationship
management systems
A Customer Relationship Management (CRM) system can help your sales and customer service departments achieve great results by reacting to sales prospects and clients quickly and efficiently.
Acsys has a proven track record of planning, implementing and customizing some of the most powerful CRM systems out there, both SAAS and self hosted. Projects begin with stakeholder interviews, where we gather requirements and identify the most efficient information flow for your organization. We then begin the development efforts in parallel, with teams working on server setup and configuration, data migration, customization and custom coding. Then we deliver the system - on time and on budget. And we'll train your staff too!
However, implementation projects aren't the limit of our CRM experience. We can help you streamline your current CMS with custom development, workflows and data imports or exports. In fact, we've tied many of our proprietary products - especially Mail Manager, Event Manager and List Manager - to external CRM systems to help our clients address client needs quickly. We can also connect your web site, CMS or Intranet and Extranet to your CRM or data warehouse, allowing you to capitalize on other information silos.
Are you planning to implement a new CRM, or have one that's not working for your company? Let Acsys help.
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- Microsoft Dynamics CRM
- Salesforce
- CRM Planning and Analysis
- CRM Strategy
- Implementation
- Integration
- Customization
- Reporting
- Workflow