Highlight features:
Rapid Form Deployment
Quickly and easily create and deploy registration forms on your web site in minutes and without any coding. Whether you're launching a new campaign landing page or need to simply update an existing form on your web site, SiteManager / Forms puts you in complete control of the information you want to capture from prospects and customers via your web site
Automated Routing
Easily assign and route inbound form responses to different departments and designated personnel. There's no need for the manually intensive process of a staff member receiving and forwarding inquiries to various contacts within your organization. And with our Message Prioritization & Response Management component, you'll have a complete audit trail with message history and quick reference annotations to ensure every customer inquiry gets a thoughtful and accurate response.
Advanced Security
Concerned about the security of the data you're capturing on your web site? So are your prospects and customers. That's why we've built bullet proof multi-level security controls into SiteManager / Forms to ensure the confidentiality of all forms data. Set up forms with a secure SSL connection so that data dropping into your databases is clean and secure.
Message Prioritization & Response Management
With the web rapidly becoming your customer's number one preferred method of interaction, your organization needs the ability to receive, prioritize, route and respond to every online inquiry. Track and manage all communications using SiteManager / Forms' built-in threading e-mail receipts. And prioritize and sort inbound form responses by recent activity, keeping the most important inquiries on the top of your list.
Closed Loop Communication
Automatically confirm the receipt of requests, applications, and information without the hassle of sending out individualized e-mails. Ensure a consistent message to your audience using SiteManager's document template library.
Centralized management
SiteManager / Forms allows the centralized management and segmentation of all event and registration information. Keep your customer's preferences at top of mind by properly segmenting your lists based on their specific preferences and your targeted communications.
Email Opt-in
Ensure every lead and registrant is enrolled by opting-in to your organization's ongoing marketing efforts. SiteManager / Forms enables you to include opt-in functionality to increase your compliance with privacy standards and mandates as well as rapidly building your marketing database for ongoing communications and up-sell.
Spam Reducer
Reduce the likelihood of receiving unwanted spam. SiteManager / Forms prevents spammers from crawling your site collecting email addresses by locking down form data via robust data security standards and SSL.
CRM Connector & Data Integration
Stop collecting and managing leads and registrant information via Excel. SiteManager / Forms integrates seamlessly with third-party CRM applications, including SalesForce.com® and Microsoft Dynamics® CRM so your leads are properly segmented and ready for your phone call, e-mail or direct mail follow-up.