Acsys Interactive Reinforces Its Commitment to Client Service by Redefining Account Management
02.05.10 Acsys Interactive today announced a continued evolution of its service structure, naming Wendy Hensel Vice President of Account Management.
"In the past, Account Management sat in our Project Management organization," says Acsys President Stan Valencis, "but as we continue to evolve from a project-based production shop to a strategically-focused full-service interactive agency, we realize the need to put a greater emphasis on our account management capabilities. Wendy's got a great track record of helping clients develop their businesses and we're thrilled to have her lead the account management team here at Acsys."
Hensel joins Acsys from Colangelo Synergy Marketing where she was an Account Director and brings more than 15 years of experience to the account management position. Rising through the ranks at agencies like Alcone Marketing Group and Ryan Partnership, Hensel has experience managing the accounts of well-known global brands including General Electric, Food Network, Kraft, Nabisco, Nestle Waters, Pepperidge Farm, Thomson Reuters, Unilever and Walden Media.
"Client retention has never been an issue for Acsys," says Hensel, "we exceed the 90% [Forrester] benchmark year after year. My charge is to help Acsys do even more for our clients by identifying additional opportunities for us to deliver value and drive quantifiable business results."
About Acsys Interactive
Acsys Interactive (acsysinteractive.com) is an award-winning, full-service interactive agency focused on delivering quantifiable results for clients. Services include strategy, branding, design, digital marketing, software development and hosting. Acsys delivers technology agnostic Web 2.0 solutions via rich media, social media, intranet, extranet, ecommerce, portal and mobile delivery. Its 15 years of experience spans across consumer, financial services, insurance, healthcare, manufacturing, education, and non-profit industries. Clients include ESPN, Amica, MassMutual, Timex, ING, Blue Cross Blue Shield of Rhode Island, Sikorsky, New York University, Columbus Regional Hospital and Yale New Haven Hospital. Acsys Interactive is headquartered in Farmington, CT with an office in New York City.