Amica Mutual Insurance Selects Acsys to Redesign its Web Presence to Reflect its Commitment to Quality Customer Service
07.24.06 Acsys, Inc. announced today that it has been selected by Amica Mutual Insurance Company to undertake the comprehensive redesign of the company's Web site.
After a thorough review process, Amica chose Acsys for its creative and innovative approach to Web design and its depth of technological experience. As part of the initiative, Acsys will work with the Amica team to develop Amica's site development plan, site architecture, user interface as well as other customer relationship tools.
Amica has ranked highest in customer satisfaction among national homeowners and auto insurers for six consecutive years by J.D. Power and Associates. Amica's move to upgrade and enhance its online customer experience provides a tremendous opportunity for Acsys to work with a nationally recognized leader in the insurance industry—a company that recognizes the importance of building stronger relationships with its customer via digital channels.
"Our Web presence is a key component of our ongoing customer service, branding, and marketing," said Bruce Maynard, Senior Assistant Vice President for Amica. "Acsys has the right combination of creative and technical talent to help us leverage the Web to achieve our goals."
The partnership with Amica is a great opportunity for Acsys to leverage and coordinate their marketing, creative and technology skill sets. "Amica is one of the nation's premiere national providers of auto, home, and life insurance," said Rob Grant, Vice President of Sales and Marketing for Acsys "It is an honor to be chosen for this assignment, and our team is extremely excited by the opportunity to create a new, state-of-the-art online experience that reflects the quality, reliability, and customer service expertise of Amica."
About Amica
Amica Insurance, the nation's oldest mutual insurer of automobiles, was founded in 1907. The company, with corporate headquarters in Lincoln, Rhode Island, is a national writer of automobile, homeowner, marine, and personal excess liability insurance. Life coverage is available through Amica Life Insurance Company, a wholly-owned subsidiary. Amica employs more than 3,110 people in 42 offices across the country.